Welcome to SHEQZA Online, the e-learning platform of [Company Name] (“we”, “us”, or “our”). These terms and conditions (“Terms”) govern your use of our website at https://sheqza.net/ (“Website”), including any courses or materials available through the Website (collectively, “Services”). By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

  1. Access to Our Services
    • 1.1. To access our Services, you must create an account with us by providing your name, email address, and a password. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.
    • 1.2. We reserve the right to terminate or suspend your account at any time and for any reason, without notice or liability to you.
    • 1.3. Our Services are intended for individual use only. You may not share your account with anyone else or allow anyone else to access your account.
    • 1.4. We reserve the right to modify, suspend, or discontinue our Services at any time and for any reason, without notice or liability to you.
  2. Payment and Refunds
    • 2.1. Some of our courses and materials may require payment. Payment will be processed through a third-party payment processor, and we do not store any payment information on our servers.
    • 2.2. All fees are non-refundable, except as required by law or as explicitly stated otherwise on our Website.
  3. Intellectual Property
    • 3.1. Our Services and all materials available through our Services are protected by copyright and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services or materials, except as explicitly permitted by us in writing.
    • 3.2. You retain ownership of any content you submit to our Services, but you grant us a non-exclusive, royalty-free, worldwide license to use, copy, modify, distribute, and display your content in connection with our Services.
  4. User Content and Conduct
    • 4.1. You are solely responsible for any content you submit to our Services, including text, images, and videos. You represent and warrant that you have the right to submit such content and that such content does not infringe on any third-party rights.
    • 4.2. You may not use our Services to: (a) upload or transmit any content that is illegal, offensive, or harmful; (b) impersonate any person or entity; (c) engage in any activity that interferes with or disrupts our Services or servers; or (d) violate any applicable laws or regulations.
    • 4.3. We reserve the right to remove any content or terminate your account at any time and for any reason, without notice or liability to you.
  5. Disclaimers and Limitation of Liability
    • 5.1. Our Services are provided “as is” and without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content or materials available through our Services.
    • 5.2. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of title, non-infringement, merchantability, and fitness for a particular purpose.
    • 5.3. In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services, whether based on contract, tort, strict liability, or any other legal theory.
  6. Governing Law and Dispute Resolution
    • 6.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law principles.
    • 6.2. Any disputes arising out of or relating to these Terms or your use of our Services shall first be attempted to be resolved through good-faith negotiations between the parties.
    • 6.3. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA). The arbitration shall take place in Johannesburg, South Africa, and the proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding on both parties.
    • 6.4. Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction in South Africa to prevent any actual or threatened infringement, misappropriation, or violation of its intellectual property rights.
    • 6.5. By using our Services, you agree to waive any right to participate in class action lawsuits or class-wide arbitration against us.